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	<title>Comments on: 10 Ways to Convert Customer Service into Sales</title>
	<link>http://blog.support-professional.com/2007/02/10-ways-to-convert-customer-service-into-sales/</link>
	<description>Subjective notes on customer support, customer care, helpdesk infrastructure, tools and systems</description>
	<pubDate>Wed, 19 Nov 2008 23:22:40 +0000</pubDate>
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		<title>by: Serge Markovich</title>
		<link>http://blog.support-professional.com/2007/02/10-ways-to-convert-customer-service-into-sales/#comment-10</link>
		<pubDate>Fri, 16 Feb 2007 12:37:39 +0000</pubDate>
		<guid>http://blog.support-professional.com/2007/02/10-ways-to-convert-customer-service-into-sales/#comment-10</guid>
					<description>Thanks Ian. Hope this place will be interesting for software developers too.</description>
		<content:encoded><![CDATA[<p>Thanks Ian. Hope this place will be interesting for software developers too.
</p>
]]></content:encoded>
				</item>
	<item>
		<title>by: Ian</title>
		<link>http://blog.support-professional.com/2007/02/10-ways-to-convert-customer-service-into-sales/#comment-9</link>
		<pubDate>Thu, 15 Feb 2007 20:01:54 +0000</pubDate>
		<guid>http://blog.support-professional.com/2007/02/10-ways-to-convert-customer-service-into-sales/#comment-9</guid>
					<description>Thanks! I'm so glad you started this blog. There are *NO* blogs about support professionals, help desks, or anything related. Looking forward to reading what you have to say.</description>
		<content:encoded><![CDATA[<p>Thanks! I&#8217;m so glad you started this blog. There are *NO* blogs about support professionals, help desks, or anything related. Looking forward to reading what you have to say.
</p>
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