Archive for March, 2007
This morning my ICQ client failed to connect to the network.
I tried another client and then meebo.com. Still the same. I asked my friends and coworkers who use ICQ and got the same response: ICQ doesn’t operate properly today.
What’s the cause? I don’t know. But as we use ICQ for supporting our customers it’s a real […]
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You are currently browsing the Customer Support Professional Blog weblog archives for March, 2007.
Longer entries are truncated. Click the headline of an entry to read it in its entirety.Latest
- Getting Real on Customer Support. Volume 4.
- Getting Real on Customer Support. Volume 3.
- Getting Real on Customer Support. Volume 2.
- Getting Real on Customer Support. Volume 1.
- Weekly Linkdump
- Microsoft customer support is officially stupid
- Customer Service is Marketing
- 9 Challenges to Making Product Support Transparent
- What is going on with ICQ?
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