Hello professionals!
My name is Serge Markovich and am a customer support professional.
I used to be a software developer, a technical customer support engineer, a customer support lead. Now I am a CTO at a software development company and provide independent consulting services in the field of customer support. My primary responsibility is making my clients happy. And this means 2 things: providing good product and having perfect support for it.
This place is for people who care about customers and want to make their lives easier.