Archive for the 'News' Category
I decided to start publishing links to interesting articles and resources related to customer support. I call it weekly linkdump as I’m going to publish it about once a week. However don’t blame me if I miss a week or two if there’s nothing worth mentioning.
So here we go!
Why Customer Service is the New Marketing from get […]
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You are currently browsing the Customer Support Professional Blog weblog archives for the 'News' category.
Longer entries are truncated. Click the headline of an entry to read it in its entirety.Latest
- Getting Real on Customer Support. Volume 4.
- Getting Real on Customer Support. Volume 3.
- Getting Real on Customer Support. Volume 2.
- Getting Real on Customer Support. Volume 1.
- Weekly Linkdump
- Microsoft customer support is officially stupid
- Customer Service is Marketing
- 9 Challenges to Making Product Support Transparent
- What is going on with ICQ?
- 6 Technologies to Provide Customer Support without Going Nuts
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